Tuesday, September 15, 2009


Mike and I tried the local KFC-A&W when we first moved down here.  As soon as we walk in the door an angry man is leaving telling everyone in line to leave and that you aren't going to get the food you ordered.  We all just thought he was one upset customer, oh well.  Well we finally get up to order and after walking away we realize that the packed restaurant is full of people who had not got their food yet!  We waited for a good 20 minutes before getting our food.  Many people were really mad.  We didn't really care because we weren't in a huge hurry.  We got our food and our order was off.  Mike had ordered regular fries and ended up getting Chili Cheese Fries.  Mike went back up to the counter to ask for ketchup and heard a worker in the back ask the other workers "where are those chili cheese fries I have been waiting for?"  Mike told the other worker "I got those" she said "you are lucky, those are expensive."  We just kept laughing at the many angry people and the fact that they were giving the wrong food to everyone in the restaurant.  

Well,  I had just thought that this was a one time thing, just a bad night for KFC.  This weekend while my family was here we needed lunch and the only place Ryan and Chelsey could agree on was KFC so we gave it another shot.  The restaurant this time is relatively empty.  There is an older man in front of us picking up his food.  On his plate the worker gave him was 1 piece of chicken.  He said "I ordered 2 pieces of chicken, you only gave me 1."  As the worker turns around to get him another he said "for $4.63 I should be getting 5 or 6 pieces!"  The worker looks at him and says "calm down."  It was so funny.  We all looked at each other and were trying not to laugh.  

Once we got our food it was wrong again.  We had ordered 3 popcorn chicken boxes but got 2, Chelsey ordered Fries and Macaroni and Cheese for her sides and got 2 orders of fries.  I ordered potatoes and gravy and got fries.  So after we got this corrected we sat down.  We watched as everyone after us came in, their food order was messed up to.  Every time a worker would take food to someone she would apologize.  It was so funny.  

We were still hungry because they didn't give us much food so my mom went to order another popcorn chicken.  She brought it back to the table and Ryan needed more ketchup so he went to the counter and asked for some ketchup.  The worker looks at him and hands him another popcorn chicken instead of ketchup.  He starts walking back with it and my mom said "Ryan we already got ours, go put it back."  He said "They told me it was ours, I told them we already got ours but she said no, aren't you sitting at that table?  I told her yes but she is confused."  So, Ryan took it back and got ketchup.  

We laughed and laughed because I honestly thought that the time Mike and I went was a fluke but apparently it wasn't!  If you ever need a good laugh and you are feeling very patient go to KFC-A&W in Surprise, it is always an adventure!


Kelsey said...

Haha oh my! That sounds like a headache, but really entertaining. I can't believe they haven't fixed the problem yet! How funny. Can't wait to see you soon!

Jessica said...

Wow...that's pretty bad! I don't know if I could handle it :). But I guess if you go in expecting that, it could be pretty funny!

Brie Wheelwright said...

Good to know, thanks!